Key Roles
- Maintain good relationships with homeowners by answering questions and concerns with speed and professionalism to ensure customer satisfaction.
- Oversees and ensures maintenance and upkeep of village grounds and common areas, safety, and security of all homeowners.
- Coordinates with the Construction Department for rectification prior to the acceptance and release to unit owners.
- Hears complaints, investigates, mediates disputes and conflicts, and resolves issues that may arise.
- Respond to all emergency maintenance requests immediately and coordinate corrective action.
- Issues notices and fines to erring and non-compliant homeowners for consistent violations and after several mediations.
Qualifications
- Graduate of any (4) year course preferably with business related course or Psychology.
- Proven at least 1-2 years of work experience as a Property Management or similar role in Customer Service
- Proficient in MS Office applications
- Ability to multitask and prioritization skills
- Ability to adapt to a fast-paced job and situational changes
- Accept constructive criticism and give appropriate feedback
Company Highlights
- Career Development and Opportunities
- Inclusive Workplace Culture
- Competitive Employee Benefits and Compensation
Company Benefits
- Competitive Compensation Package
- Health Insurance upon six months tenure (this extends to family members after 3 years)
- Quarterly Performance Bonus
- Additional Leave Benefits
- Convertible Unused Leave
- Free Office Uniforms
- Paid Trainings
- Promotion Opportunities
Job Type: Full-time
Salary: From Php18,000.00 per month
Benefits:
- Additional leave
- Company events
- Opportunities for promotion
- Paid training
- Promotion to permanent employee
Schedule:
- 8 hour shift
Supplemental pay types:
- 13th month salary
- Overtime pay
- Quarterly bonus
- Yearly bonus
Ability to commute/relocate:
- San Pablo City, Laguna: Reliably commute or planning to relocate before starting work (Preferred)
Education:
- Bachelor's (Required)
Experience:
- Property Management (Required)
- Customer service (Required)
Expected Start Date: 05/29/2023
